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FAQ
How the workspace fits the front office, the patient, and the systems a center already runs.
Chalice is a staff workspace beside the RIS a center already uses. This site walks one synthetic order. Reading a live order into the RIS, text booking, waitlist texts, preparation texts, and messages to a referring office are not in this beta. Images, reports, and billing stay in the systems the center already runs.
Missing information stays separate from authorization. A time outside the authorization window can be seen and cannot be confirmed. Selecting a time is not a booking until the patient confirms it.
No. Chalice sits beside the RIS you already run. Images, reports, the radiologist’s read, and billing stay where they are. Chalice is not a PACS and does not open a DICOM study or a modality worklist. Each connection is checked for that center’s system, version, and interfaces.
Built for HIPAA. Chalice is made by Manna AI Solutions, a HIPAA business associate. We sign a Business Associate Agreement with every center before any patient information reaches us. Patient information is processed and stored in Google Cloud under our BAA with Google, including the AI that reads your orders. Your patient data is never used to train AI models. Chalice never makes a clinical or safety decision: your technologists clear every patient for MRI.
A technologist reviews screening answers and decides whether the patient may be examined. Chalice does not make that decision.
A monthly subscription per site, priced by order volume, with no per-user fee. We quote the number in conversation.
Setup follows the center’s systems and the interfaces those systems make available. Go-live timing is agreed in the discovery call, not promised as a fixed number of weeks.
A reminder vendor messages patients about an appointment that already exists. Patient texts from Chalice, including prep steps, screening questions, and reminders, are on the roadmap. They are not in this beta.
A RIS scheduling module serves that vendor’s system. Chalice sits beside the systems a center already has, including the RIS, without becoming a second PACS or a second billing system.
No. Keep that service if it is useful. The walkthrough shows a status and an end date and does not confirm a time past that date. Chalice does not track a center’s live authorizations in this beta. Sending authorizations from Chalice is on the roadmap.
The demo does not connect to a center’s mail or RIS. How referrals arrive is part of the conversation for that center.
Not in this beta. The walkthrough on this site is in English. Chalice does not send patient texts.
